System attention LED

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System attention LED

Alexander Griesser-2

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: System attention LED

Christopher S Eno
I have found that this can be caused if shelf cabling is not meeting "best practices".   I had this issue with 6280's once we upgraded to 8.2.x.  The loops weren't spread out on different cards, or asics, or something odd. 


On Dec 14, 2016, at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

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Re: System attention LED

jordan slingerland-2
In reply to this post by Alexander Griesser-2
Should be a fru_led command or similar.

On Dec 14, 2016 4:22 PM, "Alexander Griesser" <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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AW: System attention LED

Alexander Griesser-2

Hey,

 

thanks, these are also all OK as far as I can tell.

 

NETAPPCLUSTER::> fru-check show

  (system fru-check show)

Node               FRU                          Status

------------------ ---------------------------- -----------

netapp01

                   DIMM-2                       pass

                   DIMM-1                       pass

                   Boot Media                   pass

                   PCIe Devices                 pass

netapp02

                   DIMM-1                       pass

                   DIMM-2                       pass

                   Boot Media                   pass

                   PCIe Devices                 pass

8 entries were displayed.

 

NETAPPCLUSTER::> system chassis fru show

 

Chassis ID          FRU        Type     State       Nodes Sharing the FRU

------------------- ---------- -------- ----------- -----------------------

021628016912        netapp01   controller

                                        ok          netapp01

021628016912        netapp02   controller

                                        ok          netapp02

021628016912        PSU2 FRU   psu      GOOD        netapp02, netapp01

021628016912        PSU1 FRU   psu      GOOD        netapp02, netapp01

4 entries were displayed.

 

NETAPPCLUSTER::> system controller fru show

Node               FRU Name                     Subsystem          Status

------------------ ---------------------------- ------------------ -----------

netapp01

                   PSU2 FRU                     Environment        ok

                   PSU1 FRU                     Environment        ok

                   DIMM-2                       Memory             ok

                   DIMM-1                       Memory             ok

                   BootMedia                    Motherboard        ok

netapp02

                   PSU2 FRU                     Environment        ok

                   PSU1 FRU                     Environment        ok

                   DIMM-1                       Memory             ok

                   DIMM-2                       Memory             ok

                   BootMedia                    Motherboard        ok

10 entries were displayed.

 

NETAPPCLUSTER::>

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:27
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Should be a fru_led command or similar.

 

On Dec 14, 2016 4:22 PM, "Alexander Griesser" <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: System attention LED

Brad Thompson
In reply to this post by Alexander Griesser-2
Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off


You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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AW: System attention LED

Alexander Griesser-2
In reply to this post by Christopher S Eno

Hmm… how did you find out that this was the reason for the LED?

Both filers in question are not having any external shelves – just the disks in the controller and for the 2650, there’s not really much I could have done wrong.

Filer1:e0a -> filer2:e0a (cluster)

Filer1:e0b -> filer2:e0b (cluster)

Filer1:0a -> filer2:0b (sas)
filer1:0b -> filer2:0a (sas)

 

No ACP cabling on the FAS2650 anymore, so that’s about it I guess…

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Christopher S Eno [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:35
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

I have found that this can be caused if shelf cabling is not meeting "best practices".   I had this issue with 6280's once we upgraded to 8.2.x.  The loops weren't spread out on different cards, or asics, or something odd. 


On Dec 14, 2016, at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

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Re: AW: System attention LED

Christopher S Eno
NetApp confirmed it to be the case for us.  We were, in fact, not cabled per best practices and the light was letting us know that fact.  

Guess it's not your issue, but that was our warning light mystery.  



On Dec 14, 2016, at 4:37 PM, Alexander Griesser <[hidden email]> wrote:

Hmm… how did you find out that this was the reason for the LED?

Both filers in question are not having any external shelves – just the disks in the controller and for the 2650, there’s not really much I could have done wrong.

Filer1:e0a -> filer2:e0a (cluster)

Filer1:e0b -> filer2:e0b (cluster)

Filer1:0a -> filer2:0b (sas)
filer1:0b -> filer2:0a (sas)

 

No ACP cabling on the FAS2650 anymore, so that’s about it I guess…

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Christopher S Eno [[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:35
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

I have found that this can be caused if shelf cabling is not meeting "best practices".   I had this issue with 6280's once we upgraded to 8.2.x.  The loops weren't spread out on different cards, or asics, or something odd. 


On Dec 14, 2016, at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

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AW: System attention LED

Alexander Griesser-2
In reply to this post by Brad Thompson

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: AW: System attention LED

jordan slingerland-2
In7m I think it's in show environment status     ...if I remember back to the battery charge bug days

On Dec 14, 2016 4:53 PM, "Alexander Griesser" <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: System attention LED

Brad Thompson
In reply to this post by Alexander Griesser-2
The battery might be charging.  check:

environment status chassis list-sensors

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: AW: System attention LED

jordan slingerland-2
In reply to this post by jordan slingerland-2
Make that environment status I think. ...stuck in traffic in a snow storm (not moving )

On Dec 14, 2016 4:59 PM, "jordan slingerland" <[hidden email]> wrote:
In7m I think it's in show environment status     ...if I remember back to the battery charge bug days

On Dec 14, 2016 4:53 PM, "Alexander Griesser" <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


_______________________________________________
Toasters mailing list
[hidden email]
http://www.teaparty.net/mailman/listinfo/toasters

 


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[hidden email]
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AW: AW: System attention LED

Alexander Griesser-2

I ran `environment status` on the node shell – doesn’t show any failed or error items :-/

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:01
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]; Brad Thompson <[hidden email]>
Betreff: Re: AW: System attention LED

 

Make that environment status I think. ...stuck in traffic in a snow storm (not moving )

 

On Dec 14, 2016 4:59 PM, "jordan slingerland" <[hidden email]> wrote:

In7m I think it's in show environment status     ...if I remember back to the battery charge bug days

 

On Dec 14, 2016 4:53 PM, "Alexander Griesser" <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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AW: System attention LED

Alexander Griesser-2
In reply to this post by Brad Thompson

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: System attention LED

jordan slingerland-2
In reply to this post by Brad Thompson
Thsts the one I was looking for 

On Dec 14, 2016 5:11 PM, "Brad Thompson" <[hidden email]> wrote:
The battery might be charging.  check:

environment status chassis list-sensors

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: AW: System attention LED

jordan slingerland-2
In reply to this post by Alexander Griesser-2

On Dec 14, 2016 5:16 PM, "Alexander Griesser" <[hidden email]> wrote:

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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AW: AW: System attention LED

Alexander Griesser-2

Maybe that has changed with OnTap 9.1? I’m running 9.1RC2 here on this filer and not because I’m brave, but because it got shipped with it J

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:27
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]; Brad Thompson <[hidden email]>
Betreff: Re: AW: System attention LED

 

Hmm, expected it to look like this listing charge voltage. Current and hours it can hold 

 

 

On Dec 14, 2016 5:16 PM, "Alexander Griesser" <[hidden email]> wrote:

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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AW: AW: System attention LED

Alexander Griesser-2

Hi,

 

the LED is still on and I guess it should have been fully charged by now if this would have been the issue.

So, any other ideas besides opening a case?

 

Regarding the FAS2240 I mentioned in my initial e-mail:

SP netapp1*> system fru led show 0

FRU LED ID 0 is off

SP netapp1*> system fru led show 1

FRU LED ID 1 is on

 

I did google a bit for this symptom and therefore updated the SP firmware to the latest compatible one for my ontap version (2.1.3P2), but that did not fix the issue.

Any fix for this symptom except for halting both nodes?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: [hidden email] [mailto:[hidden email]] Im Auftrag von Alexander Griesser
Gesendet: Mittwoch, 14. Dezember 2016 23:29
An: jordan slingerland <[hidden email]>
Cc: [hidden email]
Betreff: AW: AW: System attention LED

 

Maybe that has changed with OnTap 9.1? I’m running 9.1RC2 here on this filer and not because I’m brave, but because it got shipped with it J

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:27
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]; Brad Thompson <[hidden email]>
Betreff: Re: AW: System attention LED

 

Hmm, expected it to look like this listing charge voltage. Current and hours it can hold 

 

 

On Dec 14, 2016 5:16 PM, "Alexander Griesser" <[hidden email]> wrote:

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


_______________________________________________
Toasters mailing list
[hidden email]
http://www.teaparty.net/mailman/listinfo/toasters

 

 


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Re: AW: AW: System attention LED

jordan slingerland-2
Run config advisor, see if it reports any errors. 

http://support.netapp.com/NOW/download/tools/config_advisor/

On Dec 15, 2016 7:30 AM, "Alexander Griesser" <[hidden email]> wrote:

Hi,

 

the LED is still on and I guess it should have been fully charged by now if this would have been the issue.

So, any other ideas besides opening a case?

 

Regarding the FAS2240 I mentioned in my initial e-mail:

SP netapp1*> system fru led show 0

FRU LED ID 0 is off

SP netapp1*> system fru led show 1

FRU LED ID 1 is on

 

I did google a bit for this symptom and therefore updated the SP firmware to the latest compatible one for my ontap version (2.1.3P2), but that did not fix the issue.

Any fix for this symptom except for halting both nodes?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: [hidden email] [mailto:[hidden email]] Im Auftrag von Alexander Griesser
Gesendet: Mittwoch, 14. Dezember 2016 23:29
An: jordan slingerland <[hidden email]>
Cc: [hidden email]
Betreff: AW: AW: System attention LED

 

Maybe that has changed with OnTap 9.1? I’m running 9.1RC2 here on this filer and not because I’m brave, but because it got shipped with it J

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:27
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]; Brad Thompson <[hidden email]>
Betreff: Re: AW: System attention LED

 

Hmm, expected it to look like this listing charge voltage. Current and hours it can hold 

 

 

On Dec 14, 2016 5:16 PM, "Alexander Griesser" <[hidden email]> wrote:

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]]
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


_______________________________________________
Toasters mailing list
[hidden email]
http://www.teaparty.net/mailman/listinfo/toasters

 

 


_______________________________________________
Toasters mailing list
[hidden email]
http://www.teaparty.net/mailman/listinfo/toasters


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AW: System attention LED

Alexander Griesser-2
In reply to this post by Alexander Griesser-2

Alright, thanks – it’s strange that one can only guess what the problem is with those LEDs :-/

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Vervloesem Wouter [mailto:[hidden email]]
Gesendet: Donnerstag, 15. Dezember 2016 13:52
An: Alexander Griesser <[hidden email]>
Cc: jordan slingerland <[hidden email]>; [hidden email]
Betreff: Re: System attention LED

 

I had a similar problem in the past.

 

It turned out that one of the PSU's had lost its power in the past, and the LED wasn't cleared correctly.

The solution (for me) was to reseat the PSU in the system, few seconds after that everything was fine.

 



Met vriendelijke groeten,

Wouter Vervloesem
Storage Consultant

Neoria NV
Prins Boudewijnlaan 41 - 2650 Edegem
T +32 3 451 23 82 | M +32 496 52 93 61

 

Op 15 dec. 2016, om 13:30 heeft Alexander Griesser <[hidden email]> het volgende geschreven:

 

Hi,

 

the LED is still on and I guess it should have been fully charged by now if this would have been the issue.

So, any other ideas besides opening a case?

 

Regarding the FAS2240 I mentioned in my initial e-mail:

SP netapp1*> system fru led show 0

FRU LED ID 0 is off

SP netapp1*> system fru led show 1

FRU LED ID 1 is on

 

I did google a bit for this symptom and therefore updated the SP firmware to the latest compatible one for my ontap version (2.1.3P2), but that did not fix the issue.

Any fix for this symptom except for halting both nodes?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: [hidden email] [[hidden email]] Im Auftrag von Alexander Griesser
Gesendet: Mittwoch, 14. Dezember 2016 23:29
An: jordan slingerland <[hidden email]>
Cc: [hidden email]
Betreff: AW: AW: System attention LED

 

Maybe that has changed with OnTap 9.1? I’m running 9.1RC2 here on this filer and not because I’m brave, but because it got shipped with it J

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [[hidden email]] 
Gesendet: Mittwoch, 14. Dezember 2016 23:27
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]; Brad Thompson <[hidden email]>
Betreff: Re: AW: System attention LED

 

Hmm, expected it to look like this listing charge voltage. Current and hours it can hold 

 

 

On Dec 14, 2016 5:16 PM, "Alexander Griesser" <[hidden email]> wrote:

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]] 
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]] 
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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Re: System attention LED

Tim McCarthy
Reseat EVERYTHING.
Power supplies, system boards, fans, cables....EVERYTHING.

Many times it is a connection causing flakiness. 
Start with the Power Supplies.
Then reseat each system board. (that is where I have seen it)

Wait at least 60 seconds if possible when reseating.

--tmac

Tim McCarthy, Principal Consultant

Proud Member of the #NetAppATeam

I Blog at TMACsRack


On Thu, Dec 15, 2016 at 7:55 AM, Alexander Griesser <[hidden email]> wrote:

Alright, thanks – it’s strange that one can only guess what the problem is with those LEDs :-/

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

Web: http://www.anexia-it.com

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Vervloesem Wouter [mailto:[hidden email]]
Gesendet: Donnerstag, 15. Dezember 2016 13:52
An: Alexander Griesser <[hidden email]>
Cc: jordan slingerland <[hidden email]>; [hidden email]
Betreff: Re: System attention LED

 

I had a similar problem in the past.

 

It turned out that one of the PSU's had lost its power in the past, and the LED wasn't cleared correctly.

The solution (for me) was to reseat the PSU in the system, few seconds after that everything was fine.

 



Met vriendelijke groeten,

Wouter Vervloesem
Storage Consultant

Neoria NV
Prins Boudewijnlaan 41 - 2650 Edegem
T +32 3 451 23 82 | M <a href="tel:+32%20496%2052%2093%2061" value="+32496529361" target="_blank">+32 496 52 93 61

 

Op 15 dec. 2016, om 13:30 heeft Alexander Griesser <[hidden email]> het volgende geschreven:

 

Hi,

 

the LED is still on and I guess it should have been fully charged by now if this would have been the issue.

So, any other ideas besides opening a case?

 

Regarding the FAS2240 I mentioned in my initial e-mail:

SP netapp1*> system fru led show 0

FRU LED ID 0 is off

SP netapp1*> system fru led show 1

FRU LED ID 1 is on

 

I did google a bit for this symptom and therefore updated the SP firmware to the latest compatible one for my ontap version (2.1.3P2), but that did not fix the issue.

Any fix for this symptom except for halting both nodes?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: [hidden email] [[hidden email]] Im Auftrag von Alexander Griesser
Gesendet: Mittwoch, 14. Dezember 2016 23:29
An: jordan slingerland <[hidden email]>
Cc: [hidden email]
Betreff: AW: AW: System attention LED

 

Maybe that has changed with OnTap 9.1? I’m running 9.1RC2 here on this filer and not because I’m brave, but because it got shipped with it J

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: jordan slingerland [[hidden email]] 
Gesendet: Mittwoch, 14. Dezember 2016 23:27
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]; Brad Thompson <[hidden email]>
Betreff: Re: AW: System attention LED

 

Hmm, expected it to look like this listing charge voltage. Current and hours it can hold 

 

 

On Dec 14, 2016 5:16 PM, "Alexander Griesser" <[hidden email]> wrote:

Looks good to me:

 

netapp01> environment status chassis list-sensors

Sensor Name              State          Current    Critical     Warning     Warning    Critical

                                        Reading       Low         Low         High       High

-------------------------------------------------------------------------------------------------

PSU2 FRU                                  GOOD

PSU1 FRU                                  GOOD

SP Status                               IPMI_HB_OK

mSATA Status                                OK

mSATA Pres                              PRESENT

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]] 
Gesendet: Mittwoch, 14. Dezember 2016 23:09
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

The battery might be charging.  check:

environment status chassis list-sensors

 

On Wed, Dec 14, 2016 at 4:49 PM, Alexander Griesser <[hidden email]> wrote:

Hi Brad,

 

netapp01> storage show fault

No faults found in storage subsystem

netapp02> storage show fault

No faults found in storage subsystem

 

No luck with `system fru led show` on the SP of the 2650:

 

SP netapp01*> system fru led show

system fru show - display fru id inventory data

system fru list - list fru id

system fru log show - display fru log

system fru log clear - clear fru log

 

But this one seems to work (I’ve highlighted the ones where the LED seems to be in the „on“ state):

 

SP netapp01*> system led show

Invalid command usage

Usage: system led show <FRU-LED-ID>

 

Display status of the specified <FRU-LED-ID>.

 

<FRU-LED-ID>:

 

        1 - SP Controller Fault LED

        2 - SP Chassis Locate LED

        3 - SP System Fault LED

        4 - SP SAS Port A Fault LED

        5 - SP SAS Port B Fault LED

        6 - SP CNA 0 Port 1 Fault LED

        7 - SP CNA 0 Port 2 Fault LED

        8 - SP CNA 1 Port 1 Fault LED

        9 - SP CNA 1 Port 2 Fault LED

        10 - SP SFP Port 0 Fault LED

        11 - SP SFP Port 1 Fault LED

        12 - SP CPU DIMM 1 Fault LED

        13 - SP CPU DIMM 2 Fault LED

        14 - SP NVME 1 Fault LED

        15 - SP MSATA Port Fault LED

        16 - SP Battery Fault LED

        17 - SP RTC Battery Fault LED (Coin Cell Battery)

        all others are not valid

 

SP netapp01*>

SP netapp01*>

SP netapp01*> system led show 1

FRU LED ID 1 is on

SP netapp01*> system led show 2

FRU LED ID 2 is off

SP netapp01*> system led show 3

FRU LED ID 3 is on. Set by SP

SP netapp01*> system led show 4

FRU LED ID 4 is off

SP netapp01*> system led show 5

FRU LED ID 5 is off

SP netapp01*> system led show 6

FRU LED ID 6 is off

SP netapp01*> system led show 7

FRU LED ID 7 is off

SP netapp01*> system led show 8

FRU LED ID 8 is off

SP netapp01*> system led show 9

FRU LED ID 9 is off

SP netapp01*> system led show 10

FRU LED ID 10 is off

SP netapp01*> system led show 11

FRU LED ID 11 is off

SP netapp01*> system led show 12

FRU LED ID 12 is off

SP netapp01*> system led show 13

FRU LED ID 13 is off

SP netapp01*> system led show 14

FRU LED ID 14 is off

SP netapp01*> system led show 15

FRU LED ID 15 is off

SP netapp01*> system led show 16

FRU LED ID 16 is on

SP netapp01*> system led show 17

FRU LED ID 17 is off

 

On the second controller, all LEDs (except for ID 3, which has been set by partner SP and is therefore related) are off.

So thanks a bunch, I do at least finally know where this LED comes from J

 

Since this filer was unboxed today and installed, I’m not aware of any previous faults – could it be that the battery is almost empty and needs to fully charge? Any way to check the battery charging state?

 

Best,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 

Von: Brad Thompson [mailto:[hidden email]] 
Gesendet: Mittwoch, 14. Dezember 2016 22:39
An: Alexander Griesser <[hidden email]>
Cc: [hidden email]
Betreff: Re: System attention LED

 

Is clustering enabled (cf status)?  That will turn on the fault led if it's not enabled.  What does "storage show fault" say?  Other than that, the fault light could be on due to a previous fault in the system that has been cleared.  Are you aware of any previous faults?

If you log in to the Service Processor you can run "priv set diag", followed by "system fru led show".  That command will list out the available fru's that you can check the status on.  For example:

SP nodeA*> system fru led show
Invalid command usage
Usage: system fru led show <FRU-LED-ID>

Display status of the specified <FRU-LED-ID>.

<FRU-LED-ID>:

        0 = SP Controller Fault LED
        1 = SP Heartbeat LED
        2 = SP System Fault LED
        3 = SP Fan 1 Fault LED
        4 = SP Fan 2 Fault LED
        5 = SP Fan 3 Fault LED
        6 = SP IOXM Fault LED

        all others are not valid

SP nodeA*> system fru led show 2
FRU LED ID 2 is off

You can check the status of each fru id to see which one is on.  From there double check there aren't any actual faults with that component.  Still no faults?  You may just be able to turn off the led using the "system fru led set" command.

 

On Wed, Dec 14, 2016 at 4:16 PM, Alexander Griesser <[hidden email]> wrote:

Hi there,

 

I have two filers (1x FAS2240 and 1x FAS2650) and both have the system attention LED lit and I have no idea why.

`System health status show` as well as config advisor are both A-OK and there are no visible indicators why this LED is still lit.

 

Any idea how to find out the root cause of this LED on the front bezel or how I can check or maybe reset the status of the LED through CLI?

 

Thanks,

 

Alexander Griesser

Head of Systems Operations

 

ANEXIA Internetdienstleistungs GmbH

 

E-Mail: [hidden email]

 

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstraße 140, 9020 Klagenfurt

Geschäftsführer: Alexander Windbichler

Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U63216601

 


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