In my experience a support that was outsourced to India or somewhere close equals practically to no support at all.
Just an example. A company i work for now had an issue with storage array performance (it wasn't a NetApp system, just in case, but quite close in pricing an capabilities). We contacted the support (guess where they were from) explained the problem and that was actually a sort of a quest because we had to do it in four five iterations, just to be sure that the other side understands what we're talking about. And you know what they recommended? To reload it. A storage array in production environment with several hundreds physical and virtual machines on, with average load about 25k iops. And you have to reload it. Like it was a simple PC that hanged - oh well, just push the reset button, maybe it helps. The funniest (retrospectively) thing is they said we'd probably need to reload it just once but two or three times in a row.
On Sun, Jan 22, 2017 at 8:43 AM Suresh Kumar Kannan <[hidden email]> wrote:
If you really don't know , Please don't try to know .. Racism is real danger to Business Get along with Difference...
Wheaton's Law applies on this list, so racist comments are not welcome
here, no matter what justification the author feels they have. I wouldn't
have thought one needed to be explicit about that in the twenty-first
century, but one lives and learns.
I'm not entirely sure that requests for employment are terribly on-topic,
either, but as long as they are from NetApp admins seeking work as such,
and they are short, polite, and above all infrequent, I don't personally
have a problem with them. Let me know *privately* if you do.
I will immediately unsubscribe, and block from resubscription, anyone who
makes racist (or comparably offensive) comments. I have blocked further
discussion on this thread, though if you feel you really have to add
something, let me know *privately*.
Please, let's go back to talking about snapmirrors.